Customer Relationship Management (CRM) Software, Hardware, Services and Research Papers

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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live by Microsoft

September 10, 2009 - (Free Research) Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.

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Zenith ARCA: Advanced Recovery and Continuity Appliance by Zenith Infotech

October 28, 2009 - (Free Research) Learn how Freeland Community School District in Freeland, MI. used Zenith ARCA (Advanced Recovery & Continuity Appliance) to reduce management overheads, reduce RPO from 2 hours to 15 minutes.

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Securing the Flow of Information: Software as a Service and Your Confidential Data by Esker Inc.

July 17, 2009 - (Free Research) This paper outlines key aspects of information security companies should look for in SaaS solutions to protect information and ensure business success, focusing on three essential elements instrumental to achieving this goal: data privacy, access control and business continuity.

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