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Your search for keyword: E-Learning Customer Service Tools returned 321 results.
 
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Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation

September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell Virtualization Advisor by Dell, Inc. and Intel

September 03, 2009 - (Free Research) This tool is designed as a guide for customers with a comfortable knowledge of virtualization and their server/storage environment. Simply enter in a few vital pieces of information and the Dell Virtualization Advisor will create a customized virtualization solution to match your needs.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

BMC Database Administration Solution for DB2 z/OS by BMC Software, Inc.

April 17, 2009 - (Free Research) BMC provides a set of tools and utilities that are designed to automate the complex processes involved in updating and managing DB2 environments with the aim of being easy to use, and fast and effective in their execution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Server Virtualization: The Complete Story by Intel Technology Provider

November 19, 2009 - (Free Research) Listen to this podcast to learn about the little-known benefits of server virtualisation. Discover the critical role virtualisation plays in the security of your customers' data centre upgrades. Gain insight into different virtualisation technology you can provide to end-users.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc.

April 01, 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming Barriers to SaaS Message Archiving Adoption by Smarsh

December 10, 2009 - (Free Research) Watch this webcast to learn how to use Software as a Service tools to meet your archiving objectives. Discover the benefits of this archiving strategy, including low total cost of ownership and rapid deployment. Learn about the barriers to adoption of this method and how to reach your archiving objectives more quickly than on-premise archiving mod
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife

February 12, 2009 - (Free Research) The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ROI and TCO Benefits of Data Deduplication for Data Protection in the Enterprise by Data Domain

August 2008 - (Free Research) This whitepaper examines and quantifies the costs and benefits of backup with deduplication storage as strategic assets for data protection. Three organizations in different industries are discussed as case studies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge

May 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software

November 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Server Virtualization: The Complete Story by Intel Technology Provider

November 2009 - (Free Research) Watch this webcast to learn about the little-known benefits of server virtualisation. Discover the critical role virtualisation plays in the security of your customers' data centre upgrades. Gain insight into different virtualisation technology you can provide to end-users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Process Automation With VMware by UC4 Software, Inc

February 2010 - (Free Research) In this white paper, you’ll discover how to grapple virtualization's complexities by automating time drains like on/off control, making backups and snapshots, and provisioning resources (virtual machines).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Survey Results: Mainframe Is an Engine of Business Growth and a Reason for Optimism by BMC Software, Inc.

January 2010 - (Free Research) More than 1500 z/Journal readers and BMC Software customers worldwide recently shared their top priorities for IT in 2010. The survey results might surprise you. Get the full report.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Server 2008 Backup Tool - A Review of Its Features by Global Knowledge

October 2008 - (Free Research) This white paper presents some of the more significant pros and cons of the Server 2008 version of the backup tool that debuted in Windows Vista.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Mission Critical Availability: Microsoft and HP Solutions for Disaster Recovery in Virtualized Environments by Microsoft and HP

January 2010 - (Free Research) This presentation transcript provides best practices for designing and deploying disaster recovery tools for critical applications. Discover how your organization can leverage these tools to improve availability and avoid costly downtime.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Data Recovery You Can Believe In by i365, A Seagate Company

February 2010 - (Free Research) Read this paper to learn how Over 22,000 customers trust and rely on EVault for protection of their mission critical data. They made this decision based on EVault's ability to address their requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd.

November 2009 - (Free Research) Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

E-Guide: Windows Mobile security tips for the on-the-go pro series - Part 2 Security tools that can boost Windows mobile security by Microsoft

January 2010 - (Free Research) Security tools that improve Windows Mobile security can be hardto find. Take a look at this list of security tools, as put together by Windows security expert Kevin Beaver.
(EGUIDE) VIEW ABSTRACT | GO TO

Mission Critical Availability: Microsoft and HP Solutions for Disaster Recovery in Virtualized Environments by Microsoft and HP

January 2010 - (Free Research) This webcast and podcast provide best practices for designing and deploying disaster recovery tools for critical applications. Discover how your organization can leverage these tools to improve availability and avoid costly downtime.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript - Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software

January 2010 - (Free Research) Let’s take a look at disk and how it is fundamentally changing data protection. This presentation transcript explains how to leverage the advantages of disk for best possible backup performance and maximum ROI.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Disaster recovery planning fundamentals: DR testing basics by Zenith Infotech

November 2009 - (Free Research) A disaster recovery plan represents an organization's detailed roadmap of where to go, what to do and when to do it in the event of a disaster. Understanding what does the business need, and is it capable of addressing this need with regard to both capabilities and cost is essential in the overall planning stages.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Can Your SharePoint® Backup Harm Your Business? by AvePoint, Inc.

May 2008 - (Free Research) This white paper is intended for IT Professionals who are responsible for helping companies evaluate, plan and execute data backups for SharePoint. It will address a multitude of questions about backup and recovery.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation ALM: Collaborative Software Development on Demand by CollabNet

June 2009 - (Free Research) CollabNet is the standard for on-demand collaborative software development networks. CollabNet software and services help distributed enterprises reduce costs and speed development by bringing their people, ideas, processes, and development partners together in one Web-based collaborative development platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact

December 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI Tool: Backup to Disk Deduplication Calculator by EMC Corporation

December 2009 - (Free Research) EMC has the broadest portfolio of deduplication offerings in the industry. Tell us about your backup and recovery environment. And we’ll tell you how much may potentially reduce your backup storage requirements – and substantially reduce your network bandwidth requirements, backup windows, and costs.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

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